Beaniemom Posted August 30, 2017 Share Posted August 30, 2017 (edited) I saw on Facebook that Pandia is offering to replace any of their products that got damaged in the storm. Update: All About Learning has extended the same offer. Edited August 31, 2017 by Beaniemom 9 Quote Link to comment Share on other sites More sharing options...
ktgrok Posted August 31, 2017 Share Posted August 31, 2017 oh wow, that is very generous! I love their customer service. A while back I either lost, or didn't recieve, the Ancient Timeline in the timeline pack I had purchased. It had been almost a year since I purchased it, so I emailed to see if I could buy just the Ancient one or if I had to purchase the whole package. The woman had an extra from a demo set and sent it to me for free! Quote Link to comment Share on other sites More sharing options...
momacacia Posted August 31, 2017 Share Posted August 31, 2017 I am amazed at the customer service/generosity I'm seeing from companies that I deal with on a regular basis. Makes me happy to patronize them. Quote Link to comment Share on other sites More sharing options...
nixpix5 Posted August 31, 2017 Share Posted August 31, 2017 So generous! I love them even more now! Quote Link to comment Share on other sites More sharing options...
happypamama Posted August 31, 2017 Share Posted August 31, 2017 They're good people. I was all set to order two of their products with a 40% off code a few years ago, when my little niece came in and asked me to read to her. When I returned to the purchase, I forgot to enter the code, which made the items a lot more expensive than I had planned. They were e-books so I couldn't cancel the order. I immediately emailed them and asked if they would take pity on me. They did, and they refunded me the difference. Really great customer service! Quote Link to comment Share on other sites More sharing options...
Beaniemom Posted August 31, 2017 Author Share Posted August 31, 2017 Update: All About Learning has extended the same offer in regard to their products. Quote Link to comment Share on other sites More sharing options...
Elizabeth86 Posted August 31, 2017 Share Posted August 31, 2017 Thats wonderful. Quote Link to comment Share on other sites More sharing options...
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