Jump to content

Menu

Scam roofer, what do I do? -Updated


TravelingChris
 Share

Recommended Posts

We had hail yesterday and I called my insurance company to put in a claim.  I ended up doing something dumb and need to get advice how to keep scam roofers off my property.  I answered a call (when I normally never answer calls) and the person lied and said he was had been hired by the claims adjustment company to check my roof.  I was unsure but made the appointment and he gave me a name and number to cancel.  THe company exists as a shell in my state.  The phone number is someone elses who doesn't know the name of the shell company.  My phone cannot return a call to his originating number.  SO I have scammers coming tomorrow at 10.  

 

I don't want to start by going out there with a shotgun or something but I don't want them on my property and certainly not to go on my roof.  Should I put up some no trespassing sign but I think since I did agree to the appointment, he can ignore that- right?  Any advice what to do?

Edited by transientChris
Link to comment
Share on other sites

Tell them that you reconsidered and that they must leave your property.  Have your phone with you so that you can call police to escort them off of the premises.  Do not pay them anything.  Tell them that they will not be paid anything.  They really want the money and will not be wanting to work on your roof for free.  Do not sign anything. 

  • Like 14
Link to comment
Share on other sites

Write up a letter rescinding your agreement to have him do the work.  Sign it.  Keep a copy.

 

Wait at your house for whoever to arrive.  Would be nice to have company while you wait!

 

When the worker(s) arrive, tell them you have changed your mind about having the work done and hand them a copy of the letter.

 

Anne

  • Like 2
Link to comment
Share on other sites

Tell them that you reconsidered and that they must leave your property. Have your phone with you so that you can call police to escort them off of the premises. Do not pay them anything. Tell them that they will not be paid anything. They really want the money and will not be wanting to work on your roof for free. Do not sign anything.

I agree with this.

 

Also, iiwm, our town tries to be on top of this kind of stuff so I'd probably call them for advice. I'd call with town hall or the police non-emergency number.

 

Also, I agree that if you have an insurance agent they might have dealt with this before and could help.

 

.

Edited by happi duck
  • Like 4
Link to comment
Share on other sites

I'd call the non-emergency number of our local police force.  They don't take too kindly to scams and ought to be able to help you out.  Chances are they don't have a work permit, etc. and they aren't just "good ole guys looking for work" if they took over someone's phone number, etc.  Those types know exactly what they are doing and need to be put out of business.

  • Like 13
Link to comment
Share on other sites

Don't most (many?) states now have a law granting a three day period to renege on a contract for that sort of thing? It's to protect consumers against high pressure sales. Did you sign anything?

 

I might call my insurance agent and see if s/he or the legit adjuster can show up at your house at 945am. That way the voice of authority would be there and the scammer might get the message that you're on to him.

  • Like 2
Link to comment
Share on other sites

I certainly wasn't going to pay him anything and I didn't promise any payment.  This was put out as the free inspection for roof damage.  I don't care if it is free.  I don't want them.  I am going with the guy my insurance is sending.  

Yes, I will have my phone and my dog.  

 

I just called my local station and they told me to call tomorrow fifteen minutes before they are supposed to be there and they will send a unit out to me to greet these guys.  I hope they do get here before these guys do but obviously if they won't leave I will call 911 and I will have a phone.

  • Like 19
Link to comment
Share on other sites

No, I didn't sign anything and I don't sign contracts without reading.  Like yesterday I booked a hotel through a booking company and I have never done that before.  So I read through the terms of conditions, etc.   I am very happy if the police will be here.  I have a carry permit but don't have a holster since I never carry anyway (I got it for taking my weapon to a firing range because it used to be needed but now I just have it in case of emergencies).  I would much prefer the authorities to handle any problems than to have to resort to self-help.

  • Like 3
Link to comment
Share on other sites

when he shows up -  I agree with "thank you for your time, but i've  hired someone else".  you only need to escalate beyond that if he doens't take that as an answer.  since he won't be getting money from you, he wont' push that hard.  I would expect he'll try to talk  you into using him.  just repeat - thank you for your time, I'm using someone else.  end of discussion.

 

if he wont' go, you can tell him  he's trespassing and you'll call the cops if he doesn't leave  - but I doubt it will get that far.

 

 

 

 

 

Link to comment
Share on other sites

I certainly wasn't going to pay him anything and I didn't promise any payment. This was put out as the free inspection for roof damage. I don't care if it is free. I don't want them. I am going with the guy my insurance is sending.

Yes, I will have my phone and my dog.

 

I just called my local station and they told me to call tomorrow fifteen minutes before they are supposed to be there and they will send a unit out to me to greet these guys. I hope they do get here before these guys do but obviously if they won't leave I will call 911 and I will have a phone.

Oh, good that you didn't sign anything. What a wonderful response from LE!

  • Like 1
Link to comment
Share on other sites

How did they know you needed an estimate?

 

I'm not the OP, but when a hail storm came through our area once these types were calling all the residents in the area offering their services.  The news even ran a "beware" segment on them.  When I told them our house was fine - no repairs needed - they tried to argue with me that I just couldn't see the damage...

  • Like 8
Link to comment
Share on other sites

First please call your insurance company and make sure they aren't legitimately sending these people over. It is possible that the insurance company is sending them. Verify first.

Link to comment
Share on other sites

First please call your insurance company and make sure they aren't legitimately sending these people over. It is possible that the insurance company is sending them. Verify first.

 

Upthread she already said she's going with the guy her insurance company is sending.  I highly doubt they would be sending out multiple people or working with someone who doesn't even have a legitimate business phone.

  • Like 3
Link to comment
Share on other sites

How did they know you needed an estimate?

 

after a major hailstorm causing potential damage - if they are opportunists as opposed to from her insurance company - they would simply start calling/visiting people in the area offering their services for damage estimates.   it's really easy to get phone numbers.

 

OP - is it possible the phone number was simply a mistake as opposed to deliberately gave you the wrong number?   I would suggest - at least at the start - treat it as a mistaken when they gave you the number.  (so you weren't able to let them know they didn't need to come.)

Edited by gardenmom5
  • Like 1
Link to comment
Share on other sites

Upthread she already said she's going with the guy her insurance company is sending. I highly doubt they would be sending out multiple people or working with someone who doesn't even have a legitimate business phone.

Ah. Apparently I missed that. Thanks for clarifying.

Link to comment
Share on other sites

I'm not the OP, but when a hail storm came through our area once these types were calling all the residents in the area offering their services.  The news even ran a "beware" segment on them.  When I told them our house was fine - no repairs needed - they tried to argue with me that I just couldn't see the damage...

 

 

after a major hailstorm causing potential damage - if they are opportunists as opposed to from her insurance company - they would simply start calling/visiting people in the area offering their services for damage estimates.   it's really easy to get phone numbers.

 

OP - is it possible the phone number was simply a mistake as opposed to deliberately gave you the wrong number?   I would suggest - at least at the start - treat it as a mistaken when they gave you the number.  (so you weren't able to let them know they didn't need to come.)

 

That's makes sense. Thanks!

  • Like 1
Link to comment
Share on other sites

Something is very wrong - how did they get your number? I would be asking the insurance company how the scammers got the number.

 

the internet.  all  they have to do is put in addresses and a number will come up. look for the area where hail hit and start calling -  and phone numbers to go with. they use a computer  program to auto-dial for a geographic area.

 

the insurance company wouldn't have had control over that.

  • Like 2
Link to comment
Share on other sites

10 am came and two police cars were here and no roofers.  Good.  They agreed with me that probably my questions of them including name and phone number scared them off.  After all, they gave me a phony phone number.  They took the information I had about the company and told me to call them again if the guy shows up but they don't think he will.  '

 

I think these scammers might even create damage if they get up on your roof.  

 

Hopefully, this incident is done but I am putting an alert on Nextdoor Neighbors.

  • Like 16
Link to comment
Share on other sites

No, they didn't drive by.  I live on a small street and all the streets around me are one lane so no passing.  I can see and hear trucks coming up either street.  I suppose they could have been behind one of the police cars on the main road and kept going but the police officers said that usually if you start questioning the people calling, they decide to not come. That is  because you are showing yourself as not a gullible person and you are probably not a person who will sign a contract on the spot without contacting insurance, etc.

  • Like 3
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...