marbel Posted February 10, 2017 Share Posted February 10, 2017 Has anyone received their replacement blade? I requested mine in mid December and haven't yet. I finally called today to ask about it. The guy on the line said something about a facility closing and reopening so shipments were pushed back. I was told to wait 2 more weeks and then call again if it hasn't arrived. I've used my processor with the old blade a few times since then (yes, I check it carefully before and after use) but I'm a bit frustrated. Just wondering if anyone else has gotten a new blade yet. Quote Link to comment Share on other sites More sharing options...
samba Posted February 10, 2017 Share Posted February 10, 2017 I have not received my new blade. I requested it on 12/19. I did receive an email from them last week saying that there was a delay due to overwhelming response and that my replacement blade would be shipped sometime between 2/20/17 and 5/8/17...not especially helpful! I was happy for the update because I thought maybe it had been forgotten. I have also continued using my old blade (I've used it extensively for almost 19 years) but I carefully check it. 1 Quote Link to comment Share on other sites More sharing options...
KatieJ Posted February 10, 2017 Share Posted February 10, 2017 I recieved mine a few weeks after I contacted them. I had replaced my original blade At some point but it was the recalled blade. I am using it but I inspect it each time. It looks like new. Quote Link to comment Share on other sites More sharing options...
Tangerine Posted February 10, 2017 Share Posted February 10, 2017 No blade yet here either. Quote Link to comment Share on other sites More sharing options...
JFSinIL Posted February 10, 2017 Share Posted February 10, 2017 Mine arrived last week. Quote Link to comment Share on other sites More sharing options...
cjzimmer1 Posted February 10, 2017 Share Posted February 10, 2017 I got the email about the delay a week or two ago too. I've still used my old blade too. If I could go months without using my food processor than I probably wouldn't have had one in the first place. 1 Quote Link to comment Share on other sites More sharing options...
Selkie Posted February 10, 2017 Share Posted February 10, 2017 I requested the replacement blade on 12/13 but haven't gotten it yet. Quote Link to comment Share on other sites More sharing options...
Vida Winter Posted February 10, 2017 Share Posted February 10, 2017 I received my replacement about a month ago. Quote Link to comment Share on other sites More sharing options...
happi duck Posted February 10, 2017 Share Posted February 10, 2017 Not yet! I wish they would have given the option of a good coupon towards a new unit. Quote Link to comment Share on other sites More sharing options...
Insertcreativenamehere Posted February 10, 2017 Share Posted February 10, 2017 I got mine a month ago! Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Schadenfreude Posted February 10, 2017 Share Posted February 10, 2017 I received mine last week. I requested it the day the thread about the recall started here. Quote Link to comment Share on other sites More sharing options...
marbel Posted February 10, 2017 Author Share Posted February 10, 2017 OK, looks like there is hope for those of us who haven't gotten ours yet! :-) Quote Link to comment Share on other sites More sharing options...
EKS Posted February 10, 2017 Share Posted February 10, 2017 I got mine a few weeks ago. Quote Link to comment Share on other sites More sharing options...
momacacia Posted February 11, 2017 Share Posted February 11, 2017 Nope. I called maybe 2 weeks ago and after the lady on the line hemming and hawing I eventually got out of her that they have *no clue* when I might see my new blade. Awesome. Fortunately I have a hand chopper for smaller jobs and a Vitamix. Quote Link to comment Share on other sites More sharing options...
MomsintheGarden Posted February 11, 2017 Share Posted February 11, 2017 Not yet. We requested one before Christmas. Quote Link to comment Share on other sites More sharing options...
Selkie Posted April 23, 2017 Share Posted April 23, 2017 My replacement blade finally arrived yesterday, 4.5 months after I requested it. I was beginning to think it would never show up! 1 Quote Link to comment Share on other sites More sharing options...
samba Posted April 23, 2017 Share Posted April 23, 2017 I was just wondering about this yesterday. Hoping mine comes soon! Quote Link to comment Share on other sites More sharing options...
sheryl Posted April 23, 2017 Share Posted April 23, 2017 uh, no. I didn't know there was one! ??? are these on newer models only? mine is 20 + years old. Quote Link to comment Share on other sites More sharing options...
momacacia Posted April 23, 2017 Share Posted April 23, 2017 Frankly, I don't think I'm ever going to get my replacement. I've called, they have no ETA for shipment. Still havent seen mine. Won't buy another Cuisinart product. Quote Link to comment Share on other sites More sharing options...
samba Posted April 23, 2017 Share Posted April 23, 2017 uh, no. I didn't know there was one! ??? are these on newer models only? mine is 20 + years old. No, it includes older models as well. Mine is almost 20 yrs old. It's based on the S-blade. You can see if your model is part of the recall. 1 Quote Link to comment Share on other sites More sharing options...
YaelAldrich Posted April 23, 2017 Share Posted April 23, 2017 I got my two about two weeks ago. 1 Quote Link to comment Share on other sites More sharing options...
samba Posted April 23, 2017 Share Posted April 23, 2017 Frankly, I don't think I'm ever going to get my replacement. I've called, they have no ETA for shipment. Still havent seen mine. Won't buy another Cuisinart product. I'm not holding my breath...I'm going to keep using mine and just checking it each time. I love my food processor and my immersion blender! I may not replace with Cuisinart, though, because I've heard the new products are inferior. Hoping it won't become necessary. I don't recall what the warranty was on the processor so I'm not sure I'm owed a replacement blade after twenty years of heavy use. I'll be happy if it comes, okay if it doesn't. Quote Link to comment Share on other sites More sharing options...
marbel Posted April 23, 2017 Author Share Posted April 23, 2017 I finally got my blade last week. I'd continued to use the old one, just checked it carefully each time. My processor is almost 20 years old. If you google cuisinart recall, you will see the information for making a claim. 1 Quote Link to comment Share on other sites More sharing options...
happi duck Posted April 23, 2017 Share Posted April 23, 2017 You've given me hope! Quote Link to comment Share on other sites More sharing options...
samba Posted May 15, 2017 Share Posted May 15, 2017 My blade came yesterday! :hurray: 1 Quote Link to comment Share on other sites More sharing options...
Stibalfamily Posted May 15, 2017 Share Posted May 15, 2017 I haven't received mine and I requested it when the news came out with the recall. I will call soon, actually I have been meaning to. Quote Link to comment Share on other sites More sharing options...
mathnerd Posted May 15, 2017 Share Posted May 15, 2017 I haven't received it yet and I requested it as soon as I got the recall notification. I am PO'ed because they strongly advise you to dispose off the old blade immediately. So, that leaves me without a food processor for months and I am sure that it is going to take a few phone calls to get it. Quote Link to comment Share on other sites More sharing options...
armom Posted May 15, 2017 Share Posted May 15, 2017 I requested mine the day I heard the recall on the news last year some time, and still haven't received anything yet. I called and they told me it would be end on June. Basically I have a broken food processor since I can't use it. :( Quote Link to comment Share on other sites More sharing options...
mathnerd Posted November 13, 2017 Share Posted November 13, 2017 So, almost one year after I requested my replacement, they sent me a new blade. Their system works, but really slowly. 2 Quote Link to comment Share on other sites More sharing options...
school17777 Posted November 13, 2017 Share Posted November 13, 2017 So, almost one year after I requested my replacement, they sent me a new blade. Their system works, but really slowly. Glad you eventually got it and weren’t forgotten about. Stinks at how long it took. Quote Link to comment Share on other sites More sharing options...
samba Posted November 13, 2017 Share Posted November 13, 2017 Those of you who received a new blade...does it seem thinner to you? My old blade feels more weighty. Also, the new one was ever so slightly bent. :( It works fine, though. Quote Link to comment Share on other sites More sharing options...
momacacia Posted November 13, 2017 Share Posted November 13, 2017 Finally got mine. Haven't used it much, so can't really comment on difference. Quote Link to comment Share on other sites More sharing options...
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