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Does anybody have the Shark Rotator Professional XL vacuum?


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I know that's pretty specific, but that's the one that keeps coming to the top of my list for being able to use on hardwood and carpets, lightweight so I can carry it upstairs, Hepa filters, being able to rotate somewhat and affordable.  If you have it, just wondering how you like it?

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I liked mine, until something went wrong.   There's very little suction now.  I've cleaned the filter and my husband has taken it apart looking for clogs and didn't find anything, and next will be a call to the company.


Some of the reviews on QVC are about similar problems, and some people mentioned not wanting to pay the required shipping costs both ways to send the Shark to the manufacturer.   


(Wanted to add...I checked my owner's guide.  It's part of the NV520Q series so it's not "Professional".)

Edited by Laurie
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