MamaBearTeacher Posted October 18, 2015 Share Posted October 18, 2015 The other night I turned off my laptop but in the morning it was making noise like I had not so I pressed the power button shut. I tried opening my laptop later and it is turning on but the screen is not working. The screen has a bit of light in it when I turn it on but nothing else except a few seconds after I turn it on there are bars with different coloured pixels that flash on the screen for a few seconds and then nothing. Googling I thought it was a battery problem so I took it out, held the power bar for 20 seconds and tried again but that did nothing. I don't have another computer. I need it badly for my son's project which is due and he already worked so hard on and my husband has a ton of deadlines this week. Also, my whole life is on it: pictures, homeschool organization, etc. I have an external hard drive with everything except the project but I am scared it won't work. The laptop is 5 years old and not under warranty and I wanted to buy a new one but haven't even thought of what to get. I am looking for something reliable. What is most reliable? How much do laptops cost now? How long does it take to get one? I was thinking of taking my laptop to Staples to have them fix it. How much do you think that will cost and will they be able to do it? Will I have to return it factory settings and lose all my stuff? Is there anything I can do myself to fix the machine? Quote Link to comment Share on other sites More sharing options...
Guest Posted October 18, 2015 Share Posted October 18, 2015 You don't say what type of laptop it is, but HP has video online support...although it doesn't sound like you have another source for watching the videos. I would take it to Staples, yes. They might not have to wipe it. It could be a problem with the video communication and all your hard drive stuff may be intact. It will not be terribly inexpensive; it could cost a couple hundred. However, it might cost zero. I took mine in once with a few ideas about what I thought it was. The technician hooked it to his monitor, verified what I suspected, gave me a bit of advice on repairing it, and I took it home and fixed it myself. And I am in no way techy. Quote Link to comment Share on other sites More sharing options...
MamaBearTeacher Posted October 18, 2015 Author Share Posted October 18, 2015 Thanks. I'm hoping it might be something simple. Quote Link to comment Share on other sites More sharing options...
City Mouse Posted October 18, 2015 Share Posted October 18, 2015 have you tried attaching a seperate monitor to determine if it is a screen issue? Quote Link to comment Share on other sites More sharing options...
MamaBearTeacher Posted October 18, 2015 Author Share Posted October 18, 2015 No, I don't have another monitor. Quote Link to comment Share on other sites More sharing options...
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