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Apple Device Gurus Needed


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My daughter forgot the password on an ipod she lost. Lo! She has found it again, unfortunately she has forgotten the password.


Additionally, she never backed it up on a computer. 


Is there any way we can get back into this ipod and save/rescue anything she has on it?



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Is the device locked?  Has she forgotten the passcode?  Or is it the Itunes account password?   


If it the passcode then she's out of luck.  https://support.apple.com/en-us/HT204306


If it is the Itunes account or Apple password then go onto a computer, go to ITunes, and try to log in.  There will be a "forgot your password" option that will send a new password to your e-mail account.  

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I believe there is a way to back up all the data (despite the iPod being locked) using iTunes.


Then you'd need to do a "restore" which basically erases the device and you start over with the backed up data. PITA, but better than losing everything.


There are specific steps to follow. I'd look online for instructions.





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