bodiesmom Posted June 12, 2015 Share Posted June 12, 2015 Has anyone relocated out of area while their kiddos were in the middle of treatment? Could you kindly share your experience for transferring records, payments, and treatment to the new orthodontist? I'm having a heck of a time getting straight answers from our current doctor, and I'm wondering if this is just par for the course or if this atypical. I began phoning for records over two weeks ago and have gotten nothing but the run around. This office has been excellent up to this point, so I'm quite perplexed. I've left message after message to no avail. Thanks! Quote Link to comment Share on other sites More sharing options...
Forget-Me-Not Posted June 12, 2015 Share Posted June 12, 2015 NM, misread the question 😄 1 Quote Link to comment Share on other sites More sharing options...
bodiesmom Posted June 12, 2015 Author Share Posted June 12, 2015 Yes, we were told by the office manager the same thing (2 kiddos we paid cash, third one payment plan-long story 😄). However, now that I'm trying to either collect, or pay up, I get silence. 😞. I just want to know if we are getting reimbursed for services rendered thus far, or if we still owe. I.just.want.to.know.people. Sorry. I didn't put VENT in my title so I need to keep the complaining to...well....nil. ;-) 1 Quote Link to comment Share on other sites More sharing options...
bodiesmom Posted June 12, 2015 Author Share Posted June 12, 2015 That was a great answer Forget Me Not! 1 Quote Link to comment Share on other sites More sharing options...
3 ladybugs Posted June 12, 2015 Share Posted June 12, 2015 Isn't orthodontics typically paid out of pocket? If so I would contact the new orthodontist and see if they can send for the records for you. I imagine your orthodontist is reluctant to hand out records as they may think you are just switching orthodontists in your town. Infertility doctors are like that. 2 Quote Link to comment Share on other sites More sharing options...
bodiesmom Posted June 12, 2015 Author Share Posted June 12, 2015 Hmmmm....that could be it. Every time I call the first question out of their mouth is- who is your new orthodontist? Each time I answer that I don't know yet. That is when the silence begins. 😎 Quote Link to comment Share on other sites More sharing options...
JonesinIndiana Posted June 12, 2015 Share Posted June 12, 2015 .We are in the same boat as you. Dd is in the middle of treatment and we are moving the end of this month. Here's what I know and or did: - I signed a release so when we find an orthodontist we can get records transferred. Probably the new ortho office will call but I might have to. - I asked about how the payments will work since we have been paying each month, the receptionist said they may have us pay a fee each month, like $45 until DD is finished with treatment and pay for retainers or they could charge a small 'down payment' and a fee each month, then charge for retainers. She did offer her opinion on what the new ortho office gives us as far as payment options so I can make the best decision. -we do have about $400 remaining in insurance money until DHs benefits run out in November. I'm not going to mention the insurance when I ask about the fee schedule. It really stinks to move mid treatment. We are moving out of state and I gave them our new address. Your original office might think you're switching offices in town, maybe? 1 Quote Link to comment Share on other sites More sharing options...
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