fruitofthewomb Posted March 10, 2015 Share Posted March 10, 2015 My old laptop died. DH surprised me with new one-higher end expensive (for us) just 2 weeks ago. I have tried to be so careful with it. I had it sitting on our dining table plugged in. Cord was stretched. It gave me pause but no kids were in there & it charges quickly so I let it go. 6 yr old goes in there & trips over cord-busting the screen. It doesn't work anymore. I honestly can't believe any of it. Why did it break so easy?! Why did she trip over the cord?! What was she doing in there?! Why does crap like this keep happening?! I am just sick about it. And these kids seem to break everything! I know they are little but good grief! It seems like they are breaking crap constantly. Quote Link to comment Share on other sites More sharing options...
zoobie Posted March 10, 2015 Share Posted March 10, 2015 That sucks. :( Maybe if DH used a credit card it has purchase protection? Amex is great for that, but some of the others do too. 1 Quote Link to comment Share on other sites More sharing options...
AK_Mom4 Posted March 10, 2015 Share Posted March 10, 2015 Depending on what broke and the type of laptop, a screen repair might not be too expensive. I would definitely take it to a computer shop and get a quote since it is brand new. 1 Quote Link to comment Share on other sites More sharing options...
Woodhaven Posted March 10, 2015 Share Posted March 10, 2015 It may be under some kind of warranty. Some stores, Microcenter or Costco for one have great return policies. Even if you think there is no way they would let you return it, check before you give up. Yes, I know about kids breaking and ruining things too. I have 4 boys, and they are constantly on the move. I keep telling them, "Think before you do something!" or "Watch what you run into, think about where you are going and what you might encounter!" 2 Quote Link to comment Share on other sites More sharing options...
unsinkable Posted March 10, 2015 Share Posted March 10, 2015 I'm really sorry. :grouphug: Quote Link to comment Share on other sites More sharing options...
momto10blessings Posted March 10, 2015 Share Posted March 10, 2015 I would actually scream. Maybe into a pillow. 2 Quote Link to comment Share on other sites More sharing options...
JFSinIL Posted March 10, 2015 Share Posted March 10, 2015 It is probably under warranty. Worth checking into that! Quote Link to comment Share on other sites More sharing options...
Excelsior! Academy Posted March 10, 2015 Share Posted March 10, 2015 :( Quote Link to comment Share on other sites More sharing options...
Garga Posted March 10, 2015 Share Posted March 10, 2015 I read a "funny" article about living with toddlers. It was one of those things where they show a bunch of pictures of toddlers doing something destructive with a funny caption. Only I didn't find it funny at all. I think other people might, but to me it was just depressing. Sort of like your story above. I know your child isn't a toddler, but it was the same feeling. Sometimes the "funny" things kids do aren't funny at all and they are difficult to handle in real life. I adore my kids and want to be with them all the time, but every once in a while I think, "Well, at least when they're grown and moved out I will be able to leave coffee on the table without worrying about someone knocking it over." Unless my ADHD husband is home...then it's back to worrying about someone knocking my stuff over. I'm so sorry for your poor laptop. I'd want to scream, too. 5 Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 10, 2015 Author Share Posted March 10, 2015 We got it at best buy-DH didn't purchase the accidental warranty (why?!) so we are out of luck. I have a friend who purchases computers for a living and she is checking on the cost to replace screen. I am sick to my stomach. My old laptop was much sturdier than this one. What a waste of money!!! Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 10, 2015 Author Share Posted March 10, 2015 I hadn't even finished transferring files & settings this one up!! I have had it for 2 weeks!!!!!! <insert loud scream here!> Quote Link to comment Share on other sites More sharing options...
trulycrabby Posted March 10, 2015 Share Posted March 10, 2015 Same exact thing happened to me with my laptop awhile back. Arggggh! I kind of went overboard by only using tablets with Otterboxes and desktops, but I haven't had any other frustrating accidents. Perhaps look into military spec laptops or a Toughbook if you must use one. :grouphug: Quote Link to comment Share on other sites More sharing options...
momto10blessings Posted March 10, 2015 Share Posted March 10, 2015 I recently replaced a laptop screen myself. Bought it on amazon for $50. 3 Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 10, 2015 Author Share Posted March 10, 2015 Haven't heard back from friend but DH was mad at me when he came home. Said I am consistently irresponsible with stuff. I wanted to cuss him out but slammed doors instead. Nothing like being kicked when you are down. Maybe I am irresponsible. Or maybe I have 5 small kids & am pulled in a hundred directions every minute of every day. Sigh. Today sucks. 3 Quote Link to comment Share on other sites More sharing options...
Ausmumof3 Posted March 10, 2015 Share Posted March 10, 2015 iPad screen was cheap to replace so hopefully it will be similar and then it will be ok. I hate that sick feeling../ Quote Link to comment Share on other sites More sharing options...
Tammyla Posted March 10, 2015 Share Posted March 10, 2015 Another option for a busted screen if the computer still works is to purchase a monitor and hook it to the laptop. Sorry... 2 Quote Link to comment Share on other sites More sharing options...
plansrme Posted March 10, 2015 Share Posted March 10, 2015 Haven't heard back from friend but DH was mad at me when he came home. Said I am consistently irresponsible with stuff. I wanted to cuss him out but slammed doors instead. Nothing like being kicked when you are down. Maybe I am irresponsible. Or maybe I have 5 small kids & am pulled in a hundred directions every minute of every day. Sigh. Today sucks. Well that was uncalled for. You have our permission to cuss him out. 4 Quote Link to comment Share on other sites More sharing options...
Firefly Posted March 10, 2015 Share Posted March 10, 2015 I'm so sorry. I feel sick for you; wish I had some good advice but all I can say is you have every right to be this upset. Quote Link to comment Share on other sites More sharing options...
BlsdMama Posted March 11, 2015 Share Posted March 11, 2015 We've replaced a screen. There are youtube videos showing how to do it. It was a long process and had to pause but it wasn't terribly expensive assuming that's the only thing broken. Quote Link to comment Share on other sites More sharing options...
Alessandra Posted March 11, 2015 Share Posted March 11, 2015 We've replaced a screen. There are youtube videos showing how to do it. It was a long process and had to pause but it wasn't terribly expensive assuming that's the only thing broken. Wow, I am impressed! 1 Quote Link to comment Share on other sites More sharing options...
PineFarmMom Posted March 12, 2015 Share Posted March 12, 2015 My 16 year replaced our screen. We ordered a new one and he did the work. It was around $100 for the new screen and it doesn't seem that it took him too long. 1 Quote Link to comment Share on other sites More sharing options...
texasmama Posted March 12, 2015 Share Posted March 12, 2015 I'm sorry. :( A couple of years ago, one of my kids accidentally dumped a cup of water on a laptop I had for six months. Dh had bought the wrong type of warrantee so it was a total loss. Quote Link to comment Share on other sites More sharing options...
Heathermomster Posted March 12, 2015 Share Posted March 12, 2015 Call Best Buy and find out whether you can add the protection to your laptop since it is two weeks old. For some reason, I feel like you can add protection up until 4 weeks. If you can, add the protection, wait a couple of days, and return it. Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 12, 2015 Author Share Posted March 12, 2015 Call Best Buy and find out whether you can add the protection to your laptop since it is two weeks old. For some reason, I feel like you can add protection up until 4 weeks. If you can, add the protection, wait a couple of days, and return it. I thought of this but figured it wouldn't work since I called them to see if there was anything we could do. Quote Link to comment Share on other sites More sharing options...
Lizzie in Ma Posted March 12, 2015 Share Posted March 12, 2015 :grouphug: :grouphug: Replacing a screen isn't all that hard, I've done it. youtube was very helpful. 1 Quote Link to comment Share on other sites More sharing options...
Jann in TX Posted March 12, 2015 Share Posted March 12, 2015 My dd 13 did the same thing recently-- tripped over her laptop cord and broke the screen. DH made her research the model number for the replacement screen (then he ordered it--but she paid for it-- less than $50 thankfully). DD then had to watch youtube videos on how to replace it and DH made her do all of the work (but he was by her side while she did it). DD iS MUCH better about laptop care-- and making sure there is not a potential for an 'accident' (especially when charging). 5 Quote Link to comment Share on other sites More sharing options...
Zinnia Posted March 12, 2015 Share Posted March 12, 2015 Haven't heard back from friend but DH was mad at me when he came home. Said I am consistently irresponsible with stuff. I wanted to cuss him out but slammed doors instead. Nothing like being kicked when you are down. Maybe I am irresponsible. Or maybe I have 5 small kids & am pulled in a hundred directions every minute of every day. Sigh. Today sucks. Every time my children break something of mine that I am upset about, dh blames me. When the children break his things, he blames them. I love that dh so, so much, but this is an infuriating quirk. I'm so sorry! 3 Quote Link to comment Share on other sites More sharing options...
Heathermomster Posted March 13, 2015 Share Posted March 13, 2015 I thought of this but figured it wouldn't work since I called them to see if there was anything we could do. For some reason I am thinking that you contact a 1800 number and apply for the service agreement. You could ask your DH to call for you. Quote Link to comment Share on other sites More sharing options...
Peach Posted March 13, 2015 Share Posted March 13, 2015 Tammyla brought up a good point. If you have a desktop, or a friend with one, hook the laptop up to a monitor to check if it's working or if anything else was damaged - before you go to the expense of replacing the screen. Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 13, 2015 Author Share Posted March 13, 2015 Tammyla brought up a good point. If you have a desktop, or a friend with one, hook the laptop up to a monitor to check if it's working or if anything else was damaged - before you go to the expense of replacing the screen. I passed it off to my friend who is running diagnostics on it & looking into replacing the screen. She was having a hard time finding the screen online. Quote Link to comment Share on other sites More sharing options...
Peaceful Isle Posted March 13, 2015 Share Posted March 13, 2015 I get it. :( I'm so sorry. A few years ago my ds spilled Apple juice in my electric piano. Totally ruined, and it wasn't funny. Quote Link to comment Share on other sites More sharing options...
Melissa in Australia Posted March 14, 2015 Share Posted March 14, 2015 :grouphug: Quote Link to comment Share on other sites More sharing options...
Tanaqui Posted March 14, 2015 Share Posted March 14, 2015 Haven't heard back from friend but DH was mad at me when he came home. Said I am consistently irresponsible with stuff. I wanted to cuss him out but slammed doors instead. Nothing like being kicked when you are down. Maybe I am irresponsible. Or maybe I have 5 small kids & am pulled in a hundred directions every minute of every day. Oh, I love that. HE neglected to get a warranty (knowing, as you say, that you have FIVE children), but YOU are the one who is irresponsible? 6 Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 Well I heard back from my friend and she can't find the replacement parts anywhere. She contacted Asus directly & they don't have them. I think we will get a cheap monitor & turn it into a desktop. I still feel sick about it. I could cry honestly. I may call Asus & best buy & complain that they sell something that can't be fixed. Quote Link to comment Share on other sites More sharing options...
5of5 Posted March 19, 2015 Share Posted March 19, 2015 Well I heard back from my friend and she can't find the replacement parts anywhere. She contacted Asus directly & they don't have them. When you say "anywhere", does that include ebay? Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 When you say "anywhere", does that include ebay? Friend said we could try scrapping parts on eBay but it might be just as expensive as new laptop. DH is going to check it out though. Quote Link to comment Share on other sites More sharing options...
datgh Posted March 19, 2015 Share Posted March 19, 2015 I would complain to Best Buy about selling computers that you can't get replacement parts for and see what they say. If they can't find the parts to fix it, they may refund or get you a replacement. Quote Link to comment Share on other sites More sharing options...
5of5 Posted March 19, 2015 Share Posted March 19, 2015 Friend said we could try scrapping parts on eBay but it might be just as expensive as new laptop. DH is going to check it out though. It might be trade-off between time and money. I've found that I can get a very good deal on e-bay, but I can't necessarily go with the first things that show up on a search. As you may know, e-bay is all over the map in terms of what people are asking in terms of price. Also, I'm very surprised --- but don't mean to suggest that your friend is wrong --- that you can't find a replacement screen. We found a replacement screen and a replacement keyboard on Amazon. Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 It might be trade-off between time and money. I've found that I can get a very good deal on e-bay, but I can't necessarily go with the first things that show up on a search. As you may know, e-bay is all over the map in terms of what people are asking in terms of price. Also, I'm very surprised --- but don't mean to suggest that your friend is wrong --- that you can't find a replacement screen. We found a replacement screen and a replacement keyboard on Amazon. My friend is surprised too. Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 I wasn't done typing. Anyway-she thinks it's bc its brand new model but she has never had it happen before. Of course. She said her guys can fix anything. When she called Asus they said they didn't have that part & to check Amazon ?? She googled it & only 1 hit in a foreign country came up. Very bizzare. Quote Link to comment Share on other sites More sharing options...
Mergath Posted March 19, 2015 Share Posted March 19, 2015 Well I heard back from my friend and she can't find the replacement parts anywhere. She contacted Asus directly & they don't have them. I think we will get a cheap monitor & turn it into a desktop. I still feel sick about it. I could cry honestly. I may call Asus & best buy & complain that they sell something that can't be fixed. It's an Asus? That's weird, they're usually much sturdier than that. We have one and I think it would take a nuke to damage it. :P Is the problem that you're trying to find a replacement touch screen? If so, could you put in a non-touch screen instead? There must be some way to figure this out. What's the model number of the computer? Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 I would complain to Best Buy about selling computers that you can't get replacement parts for and see what they say. If they can't find the parts to fix it, they may refund or get you a replacement. I think I will. It costs $70 for them to look at it & determine what's wrong (which my friends company did for free). Maybe it will be worth it? Quote Link to comment Share on other sites More sharing options...
5of5 Posted March 19, 2015 Share Posted March 19, 2015 Is the $70 applied to the cost of fixing it? Several places run things that way. I'm not sure what you gain by doing this, though. If the replacement screen isn't available (yet), and you pretty much know that's the problem, what does paying them accomplish? Quote Link to comment Share on other sites More sharing options...
5of5 Posted March 19, 2015 Share Posted March 19, 2015 If replacement parts aren't available because of the newness of the laptop, then they might be available soon. In which case, maybe it would be best just to buy an ultra-cheep monitor until the screen becomes available. Quote Link to comment Share on other sites More sharing options...
Mergath Posted March 19, 2015 Share Posted March 19, 2015 If replacement parts aren't available because of the newness of the laptop, then they might be available soon. In which case, maybe it would be best just to buy an ultra-cheep monitor until the screen becomes available. A lot of newer computers have HDMI ports, too, which would mean it could be hooked up to any hdtv. Quote Link to comment Share on other sites More sharing options...
5of5 Posted March 19, 2015 Share Posted March 19, 2015 A lot of newer computers have HDMI ports, too, which would mean it could be hooked up to any hdtv. And, naturally, the family won't mind if you steal the house's big screen TV as your laptop's monitor! :rolleyes: (Just picturing a worst-case scenario.) Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 Just called Best Buy- for $300 we can take it to best buy & they will 'fix the screen' which probably means give me a new one. Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 It's an Asus? That's weird, they're usually much sturdier than that. We have one and I think it would take a nuke to damage it. :P Is the problem that you're trying to find a replacement touch screen? If so, could you put in a non-touch screen instead? There must be some way to figure this out. What's the model number of the computer? My old laptop was like that. It had been dropped, stepped on, food/beverage spilled on it (outside not keys). I asked friend about installing non touch screen or an 'off' part & tech guys said it probably wouldn't work. Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 If replacement parts aren't available because of the newness of the laptop, then they might be available soon. In which case, maybe it would be best just to buy an ultra-cheep monitor until the screen becomes available. This is what hubby wants to do Quote Link to comment Share on other sites More sharing options...
fruitofthewomb Posted March 19, 2015 Author Share Posted March 19, 2015 A lot of newer computers have HDMI ports, too, which would mean it could be hooked up to any hdtv. That is a good idea for short term. I am having laptop withdrawals! All my school plans are on there. Plus everything else. My iPhone is ok but I am sick of looking at this tiny screen! 1 Quote Link to comment Share on other sites More sharing options...
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