sarawatsonim Posted July 10, 2013 Share Posted July 10, 2013 Since I live in Canada, I have to email RFWP to get my invoice with international shipping charges. Now that we are into primo curriculum buying time, I was just wondering if any other international shoppers have a longer wait period to get a response from them? I bought MCT last year and remember getting an email back within that same day. It's been about three days now and I know I am being obnoxiously impatient, but shipping can take a while too so I just really want to be able to purchase it and get it crossed off my list. How long do you think I should wait to resend a international shipping inquiry? Quote Link to comment Share on other sites More sharing options...
Arboreal TJ Posted July 10, 2013 Share Posted July 10, 2013 It was a holiday weekend in the US, they may be catching up on e-mails this week. Quote Link to comment Share on other sites More sharing options...
sarawatsonim Posted July 11, 2013 Author Share Posted July 11, 2013 Thanks. I'll wait until Friday and then resend if they haven't responded :) Quote Link to comment Share on other sites More sharing options...
fluffybunny Posted July 11, 2013 Share Posted July 11, 2013 I've had very frustrating times with them as well, since I live in Australia. Someone on here explained that they are an old couple and probably not used to email and protocol of emailing customers and internet shopping. If there is *anything* like a public holiday or bad weather or something important on the news, don't expect a reply to your email. My friend here in Oz has been trying to contact them for 3 weeks with an order and is about to give up. Here is a tip: try complaining at their forum and/or facebook page: you get more internet savvy people replying. Quote Link to comment Share on other sites More sharing options...
Penguin Posted July 11, 2013 Share Posted July 11, 2013 Call them ... if you don't mind the international phone call. That is how I got my (immediate) quote. Quote Link to comment Share on other sites More sharing options...
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