HomeOnTheRanch Posted July 21, 2008 Share Posted July 21, 2008 Almost 2 months ago I booked our Christmas vacation on Orbitz to go visit Grandma & Grandpa for the first time in New York (they moved there 4 years ago). I knew prices would be rising due to fuel costs, so as soon as flights were available, I found a good deal on United and booked. We paid with our credit card and that has been paid off. Done deal. I thought. A few weeks later we got an email from Orbitz saying that United had changed the flights. It was just a minor time change, so I just made note of it and did nothing else. Yesterday we got another email. EEEEEEK! Original flight was Sacramento to Chicago O'Hare to Syracuse with over an hour layover in Chicago. Coming home was the same, but in reverse, arriving in Sacramento in the afternoon so we could make the 4 hour drive home at a reasonable time. Our new flight: Sacramento to LAX (WITH A 36 MINUTE LAYOVER!!!!) to Chicago to Syracuse. Coming home: Syracuse to Chicago (5+ hour layover) to SFO to Sacramento, arriving after 10 pm at night. That means we'll need a hotel (possibly 2 rooms, depending on hotel/motel) for the night. The email from Orbitz says to do nothing if changes are ok. Obviously, it's not, but it doesn't say what to do. Do I contact Orbitz or United? I DO NOT WANT MY MONEY BACK! I simply want reasonable flights at the price we've already paid. Do they really think they can throw in an extra layover?? 36 minute layover at LAX? Give me a break. I have a sinking feeling they are trying to force us to cancel and rebook at a higher price (not happening). What do I do? At that time there will be 7 of us, including a 2mo baby. If we do miss the flight in LAX, I'm sure there will be no way to rebook us all on another flight together (Dec. 23). Ick. ick. ick. Even though I booked the flight, I don't want to mess with making phone calls. I'll make DH do it on Tuesday (tomorrow is not an option). Would a letter be better? We have time to work our way to the top if need be. Even if I do get it "fixed," will they continue to make changes over the next 5 months until the flight? Anyone BTDT? Advice? Hugs? Do I just need a :chillpill: ? :confused: Quote Link to comment Share on other sites More sharing options...
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