DragonflyAcademy Posted October 16, 2012 Share Posted October 16, 2012 Can someone give me some input.. On another forum, I posted an ISO for some items... a seller contacted me stating the following.. I have english and reading for grade 1, 3rd edition, I have teachers books, wktxs, readers and the extras. Also have spelling 1 te and wktx Handwriting wktx Askin $X plus shipping I responded that it sounded great and I sent off payment.. The box finally arrived last night (there were shipping problems and a mix up) There is no teacher manual for English, only 1 of 2 reading teacher manuals. All the work texts are partially used. While 1 work text is only missing a page, another is missing over 20, another over 40 and another is missing 106 pages! The readers were also missing, she did alert me to this possibility prior to the box arriving. The books are very dinged, one has a loose cover, lots of food stains... I emailed to let her know I was surprised that the workbooks were used and about the missing items. She replied she was sure she had informed me and even if not, it was only "like 10 pages total". I emailed her with the page numbers that the lessons start at and requested a refund. I feel very taken advantage of.. If I sell something, I am upfront about any part of an item that is used.. Am I out of line to insist on a refund? She said she might offer a partial but I asked for my full $ back, less shipping... and I could even insist on that because she quoted me $20 to ship and it was less than $10 Quote Link to comment Share on other sites More sharing options...
Harriet Vane Posted October 16, 2012 Share Posted October 16, 2012 Get a refund. Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted October 16, 2012 Share Posted October 16, 2012 You are well within your rights to ask for a full refund. Quote Link to comment Share on other sites More sharing options...
twinmami01 Posted October 16, 2012 Share Posted October 16, 2012 :iagree: Quote Link to comment Share on other sites More sharing options...
stripe Posted October 16, 2012 Share Posted October 16, 2012 How ridiculous. I wouldn't be happy either! Quote Link to comment Share on other sites More sharing options...
Jen+4dc Posted October 16, 2012 Share Posted October 16, 2012 I'd request a full refund and have her pay the shipping to return it to her. Quote Link to comment Share on other sites More sharing options...
Mommyof4ks Posted October 16, 2012 Share Posted October 16, 2012 I'd request a full refund and have her pay the shipping to return it to her. :iagree: Report her to the forum admin too, so that will hopefully it happen to anyone else on there. Quote Link to comment Share on other sites More sharing options...
DragonflyAcademy Posted October 16, 2012 Author Share Posted October 16, 2012 :iagree: Report her to the forum admin too, so that will hopefully it happen to anyone else on there. I'm not sure they'd do anything.. HSC tends to be rather hands off.. I'm waiting to hear back if she will refund me... Quote Link to comment Share on other sites More sharing options...
thebacabunch Posted October 16, 2012 Share Posted October 16, 2012 I would demand a refund. If you don't get it you should let us all know who it is so we don't do business with them either. Quote Link to comment Share on other sites More sharing options...
Um_2_4 Posted October 16, 2012 Share Posted October 16, 2012 I have bought there a couple times, did you use Paypal? If so, did you send it "personal-gift" or as a "purchase"? If it was as a purchase, paypal may be able to help. I had to forward all emails between us and pics of the items I recieved to show they were not as described. If you paid as "gift" Paypal can't do anything. But HSC does allow you to leave feedback, so even if you get it resolved I would at least leave a neutral feedback so others could be cautious. Quote Link to comment Share on other sites More sharing options...
DragonflyAcademy Posted October 16, 2012 Author Share Posted October 16, 2012 I sent a check because she wanted fees through paypal..... Quote Link to comment Share on other sites More sharing options...
stripe Posted October 16, 2012 Share Posted October 16, 2012 Oh. Yikes. Quote Link to comment Share on other sites More sharing options...
Forget-Me-Not Posted October 17, 2012 Share Posted October 17, 2012 I sent a check because she wanted fees through paypal..... Difficult and expensive lesson learned. Quote Link to comment Share on other sites More sharing options...
DragonflyAcademy Posted October 17, 2012 Author Share Posted October 17, 2012 Difficult and expensive lesson learned. very I've been doing this for 4 years.. this is the first time something like this has happened..:001_huh: Quote Link to comment Share on other sites More sharing options...
Mom22ns Posted October 17, 2012 Share Posted October 17, 2012 In addition to learning PayPal is worth the fee ;) you should also realize that you failed to ask some necessary questions. She didn't tell you she had like new materials. She said nothing about the condition, so in my mind you are responsible for asking. That doesn't cover the stuff that just wasn't there. However, if condition is a concern you need to ask questions! I try to always give detailed descriptions and even pictures of anything I think might be an issue to a buyer, but I never assume other sellers will do the same. I find people buying and selling things I would throw away all the time. People's standards vary greatly. Ask for lots of details to make sure what you are buying is really something you want. Quote Link to comment Share on other sites More sharing options...
DragonflyAcademy Posted October 17, 2012 Author Share Posted October 17, 2012 You are right, I should have asked.. and I am mad at myself for not.. Quote Link to comment Share on other sites More sharing options...
elegantlion Posted October 17, 2012 Share Posted October 17, 2012 I'm sorry you had that experience. I hope you can find some resolution. I've learned the hard way to ask many questions about condition before purchase. I don't assume someone has the same perception of usable curriculum as I do. I wrote this post, more about sellers, but some key information for buyers as well. http://forums.welltrainedmind.com/showthread.php?t=408811 Quote Link to comment Share on other sites More sharing options...
DragonflyAcademy Posted October 17, 2012 Author Share Posted October 17, 2012 I usually do ask, but when my ISO says , Unmarked after the worktexts.. I made a stupid assumption that they were.. Quote Link to comment Share on other sites More sharing options...
TN Mama Posted October 17, 2012 Share Posted October 17, 2012 (edited) And on HSC, doesn't it list the condition of the books? I think that's required? I would request a full refund. Certainly. So sorry. ETA: I just realized she responded to your ISO instead of you responding to her listing. Edited October 17, 2012 by TN Mama Quote Link to comment Share on other sites More sharing options...
Lady Marmalade Posted October 17, 2012 Share Posted October 17, 2012 At the very least, on HSC you can give her a feedback rating so other people will know. I can't imagine... when I sell curriculum, I go through every single page to make sure it's exactly as I've described. I'm sorry you had to experience a bad deal. Quote Link to comment Share on other sites More sharing options...
besroma Posted October 17, 2012 Share Posted October 17, 2012 I am sorry this happened to you. If you buy mainly from the WTM For Sale board, it is so easy to get accustomed to trust everyone. Then, it is such a shock when someone takes advantage of you. It has happened to me, and it doesn't feel good. I hope you can get your money back. If a seller does not want to pay PayPal fees, I add them and let them know that I did. I have only sent a money order once, and that was to someone who was a long-time WTM member, for only $12. I am not willing to risk losing more, and have learned that if the price is amazing, the books arrive in less than desirable condition. I am shocked when people mail you dirty books they easily could have wiped off with a wet paper towel, and when I do it, it turns black! Yuck! Quote Link to comment Share on other sites More sharing options...
DragonflyAcademy Posted October 19, 2012 Author Share Posted October 19, 2012 It ended as a very expensive lesson to ask lots of questions.. Quote Link to comment Share on other sites More sharing options...
BlessedMom Posted October 19, 2012 Share Posted October 19, 2012 So sorry. Quote Link to comment Share on other sites More sharing options...
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