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Are replacement Kindles new or refurb??

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My beloved Kindle died. It was still under warranty and Amazon is replacing it for me, but they said they did not know if it would be new or a refurb.


Since the replacement's warranty will only be for as long as my original one which will end in a couple months I'm hoping that it is new. If not, anyone here with a refurb one have any problems?

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I got a refurbished kindle. Had problems with two of them. Both were replaced with refurbished because it was refurbished. Made sense to me. I would have thought based on that if you got it new, they would replace it with a new one. However, based on my experience, it really depends on who you get what they tell you. The plus side is, both times they replaced it quickly. The one I have now works great. I think you can ask if the replacement being sent to you will have had previous owners. They told me how many the one the sent me had.

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