FairyMom Posted July 30, 2012 Share Posted July 30, 2012 Long story, but my mom, dad and few others share my phone lines since I get a discount. We separated our home DSL bill so it would just a wireless bill for all of us to split. I got my wireless bill via email today, which is supposed to come after my DSL bill. The DSL bill is a no show, AT&T won't tell me my new account number over the phone or let me pay the bill that never showed up. They would tell me, however, that it is due today.:cursing::banghead: Now I have to drive 30 minutes into town to pay our bill!! UGH! Quote Link to comment Share on other sites More sharing options...
Jen in PA Posted July 30, 2012 Share Posted July 30, 2012 :grouphug: Quote Link to comment Share on other sites More sharing options...
BarbecueMom Posted July 30, 2012 Share Posted July 30, 2012 AT&T billing is driving me nuts. I have e-billing and autopay from my bank for our wireless bill. Apparently, AT&T sent the wrong due date to our bank. I didn't catch it until the day before the payment sent - three weeks late! AT&T swears they sent the correct date and it's the bank's error. The bank swears AT&T sent the wrong date and it's their error. Either way, it's certainly not MY error, and now I have a $5.00 late charge on a bill I shouldn't have to remember to pay in the first place. :banghead: Quote Link to comment Share on other sites More sharing options...
Parrothead Posted July 30, 2012 Share Posted July 30, 2012 Sorry. :grouphug: Quote Link to comment Share on other sites More sharing options...
FairyMom Posted July 30, 2012 Author Share Posted July 30, 2012 AT&T billing is driving me nuts. I have e-billing and autopay from my bank for our wireless bill. Apparently, AT&T sent the wrong due date to our bank. I didn't catch it until the day before the payment sent - three weeks late! AT&T swears they sent the correct date and it's the bank's error. The bank swears AT&T sent the wrong date and it's their error. Either way, it's certainly not MY error, and now I have a $5.00 late charge on a bill I shouldn't have to remember to pay in the first place. :banghead: Grrr! I understand!! Quote Link to comment Share on other sites More sharing options...
FairyMom Posted July 30, 2012 Author Share Posted July 30, 2012 Thanks guys, still at AT&T. They are telling me they need dh to verify identity. We could have done that at home. I should be at home. :( Quote Link to comment Share on other sites More sharing options...
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