lisamarie Posted July 19, 2012 Share Posted July 19, 2012 If you bought something that you think is beyond defective and needs to be recalled, who would you file a claim with? CPSC? I was on my DDs' bunk bed putting a book holder up and noticed the bed felt like it was sailing on the high seas. I started investigating the bolts and realized that the nuts were completely broken and useless, meaning the bolts were just sitting in the holes with nothing to hold the bed together. Awesome. I replaced them all with real nuts, but I want to lodge a complaint. I shudder to think what could have happened had the bed collapsed on my DD sleeping on the bottom bunk.:eek: Quote Link to comment Share on other sites More sharing options...
Cammie Posted July 19, 2012 Share Posted July 19, 2012 Yes, you can report an unsafe product at http://www.cpsc.gov website. Hopefully that can get the ball rolling on an investigation if there are a number of complaints. Quote Link to comment Share on other sites More sharing options...
beaners Posted July 19, 2012 Share Posted July 19, 2012 You can try. We reported a rainforest playpen where the sides suddenly collapsed. My daughter was fell out and narrowly missed going through a glass table. I believe there were more than a thousand similar complaints before the product was recalled. Quote Link to comment Share on other sites More sharing options...
lisamarie Posted July 19, 2012 Author Share Posted July 19, 2012 Thanks! I filed a report with cpsc and will be filing a report at the store where I bought it. I can't figure out who made it so I'll ask the store and try to file one with the manufacturer. Quote Link to comment Share on other sites More sharing options...
lisamarie Posted August 14, 2012 Author Share Posted August 14, 2012 UPDATE: I filed a report with CPSC and just got a call from the store I bought the bed from investigating the report. They will be calling the manufacturer about it and will be calling me again. I'm glad my report didn't just sit there and that CPSC is actually taking it seriously. Quote Link to comment Share on other sites More sharing options...
curlgirl Posted August 14, 2012 Share Posted August 14, 2012 You go mama! So nice to see complaints being taken seriously! Quote Link to comment Share on other sites More sharing options...
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