amo_mea_filiis. Posted June 14, 2012 Share Posted June 14, 2012 Yes, i am use big tech terms! :tongue_smilie: I assume i have a virus. My printer will not print. When i go to printers, it does not even show my printer. Everytime i try to install the printer drivers, it says something about the spooler service being turn off/shut down, or whatever it does. The printer physically works; can copy and fax. It can also scan to the computer. It just cant get communication from the computer. I downloaded the microsoft fix it center, and it will turn back on the spooler, but as soon as its on, it goes right back off. What the heck is the spooler?! Why will it not stay on? How do i fix it? HELP MEEEEEEEEEE! Please. :) Quote Link to comment Share on other sites More sharing options...
MyThreeSons Posted June 14, 2012 Share Posted June 14, 2012 Have you tried completely shutting down both the computer and the printer, disconnecting the cable between them, waiting a while, then reconnecting and re-powering? It sounds stupid, but sometimes that works for things like this. Quote Link to comment Share on other sites More sharing options...
amo_mea_filiis. Posted June 14, 2012 Author Share Posted June 14, 2012 Multiple times :( Ds plays games on that computer, and it happened after one his game days. Since his attention span is that of a knat, he goes from site to site constantly. I think one of his random clickings messed up everything. I do not have any restore disks for this computer. The biggest problem is that the computer is a dell optiplex, which is not compatible with windows vista. My father demanded i install vista because it was the greatest thing. I have no way of getting it back to windows xp. The computer has been running crappy since its 2nd week when vista was put on. Quote Link to comment Share on other sites More sharing options...
amo_mea_filiis. Posted June 14, 2012 Author Share Posted June 14, 2012 I can't do anything with the drivers. It will not let me "add a printer" or download drivers. The spooler error pops up when i try. Quote Link to comment Share on other sites More sharing options...
amo_mea_filiis. Posted June 14, 2012 Author Share Posted June 14, 2012 Anyone know how i can get rid of vista? I cant afford to run out and buy a new OS. Quote Link to comment Share on other sites More sharing options...
dansamy Posted August 5, 2012 Share Posted August 5, 2012 You could attempt to put the preview version of Windows 8 on it. Quote Link to comment Share on other sites More sharing options...
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