Jump to content


Itunes/Iphone experts - I need some help!

Recommended Posts

We have an ipad and an iphone, but not a mac computer. I really want to update my iphone and ipad with the newest operating system so we have icloud, but when I plug in my iphone to update, I get a message that says something like "You have items on your phone that are not on your desktop. You should copy these before updating."


Uh, how do I do this? How do I know which items? Does this mean they are going to be deleted if I update? I assume the message is referring to apps that I have downloaded directly to my phone? Or do they mean contacts that I entered directly to my phone?


If anyone could help me with this I would be very grateful!

Link to comment
Share on other sites

I'm going to presume that you are using iTunes on your PC for syncing with your iDevices.


When you have iTunes open and your iDevice plugged in you will see it on the list on the left hand side where it lists your library items (ie. Music, Movies, etc.), iTunes store, playlists, etc.


If memory serves you then right click on the name of your device and choose "backup".


This should put all the info from your iDevice onto the computer. Then you should stop getting this message. Also, if you don't backup you could find the info on your computer replaces what is on your iDevice and you might loose apps, info etc. You can also download apps purchased on your iDevice to iTunes from within iTunes as well as update them. Not that this replaces backing up but it can help.


At least this is the process as I understand it-hope it helps.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...