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Harney's teas

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So last Friday (16th) I ordered some tea as Christmas presents. Website said that in order for it to arrive by Christmas Eve, orders had to be placed before the 17th. Shipping would be 3-day ground. Ok, I ordered on the 16th. No delivery yesterday, and I could swear I got an email saying they shipped. So I checked this morning, and nope, got my order confirmation, but no shipping confirmation. Sigh. So much for having them before Christmas Eve. Is this usual for them?

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