pageta Posted November 7, 2011 Share Posted November 7, 2011 We bought our house in 2002 and a month later, a bad storm came through our town and everyone got new roofs. Last fall my husband got up on the roof to clean out the gutters and noticed some of the shingles were having issues with thermal splitting. The guy who put the shingles on our roof is no longer in business, but we did work with the company he probably bought the shingles from (apparently he was a favorite customer of theirs and no longer has a credit account with them). The guy that put the shingles on our roof did not specify in the paperwork the brand or type of shingles. I just have a receipt saying he replaced the shingles on our roof. Someone from the shingle supplier came out and verified the brand and the failure is due to defective shingles. The said, "Don't worry - we'll take care of you" and that's the last we heard from them. Supposedly it's a lot more expensive now to shingle a roof so this shingle company is dragging its feet when it comes to honoring the warranty on the shingles. Last week my husband got on the roof again to clean out the gutters, and more shingles are failing. Unfortunately we don't have $10K laying around waiting to be spent on installing new shingles on the entire roof. I assume homeowners insurance wouldn't do anything about it because the shingles are defective and it is the shingle company's responsibility to honor the warranty. I know it was hard to identify exactly which shingles were put on our roof - apparently they don't label them or something or maybe you have to take them off completely to see exactly what they are? I would think that you should be able to identify from the shingles themselves who made them and with a receipt prove when they were installed and have proof of warranty that way. But let's say my husband hadn't gotten on the roof and noticed the problem, or if he had, he didn't recognize it as a problem that needed to be addressed, and then we got a leak. Would the homeowners insurance cover the damage then and pay for the repairs, including installation of new shingles? Anyone else dealt with something like this? What are our options? Thanks! Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.