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I need help with a Hong Kong international address


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We have a business that ships international and we got the following address.

 

Macau P.O. Box No. XXXXX

MACAU, 0000

MO, Hong Kong

 

I am trying to figure out the city, and I thought it was Macau. However, when I searched on "Macau", it came up as its own special area, like Hong Kong. In fact, Macau is one of the country choices. I am very confused. We've emailed the purchaser, but haven't gotten a response yet. Can someone help me with this? What is "0000"? What is "MO"?

 

Help!

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Macau is indeed a separate special region. You shouldn't have 'Hong Kong' after a Macau address.

 

If Macau is like Hong Kong, it has no zip/postal code. Many ordering systems require one to enter a zip, so people put in a string of zeros or Xs - I would suspect the OOOOO is just that. I've no idea what MO is, unless the same system insisted on inserting a state/province - that sometimes happens too.

 

Best wishes

 

Laura

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Thanks for all the help, Laura.

 

DH has emailed again. If we don't hear back, we're going to cancel the order. If we don't get the address right, we'll have to refund their money, plus we'll be out the product.

 

You did help confirm that we're right to be a bit confused here. Thanks again!

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We heard back from the purchaser and they said they want it sent "via Hong Kong". What??!!

 

DH thinks we should just send it, and the people in Hong Kong should know how to get it to the address in Macao. Do you think this is likely?

 

Can you get your correspondent to tell you why? There may be tax/import duty reasons, but I don't know. Macau is a fully-functioning territory only an hour by ferry from HK; I'm sure a lot of mail does go through Hong Kong anyway, but I can't see why that should be specified....

 

But really this goes beyond my knowledge. I'm sorry. Yes, the people in HK should be able to send it on, but I would think that such an address would increase the likelihood of it going astray. The HK post is very efficient but....

 

Best wishes

 

Laura

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