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Nallenart printing question


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I purchased the download earlier this school year. Has anyone had difficulty with pictures showing up in the workbook, teacher's edition, or flashcards? I have several blacked out pictures especially in the flashcards. It shows up fine on the screen but printed out many pictures are just a black square. Is this my printer or a problem with the program? I contacted Nallenart awhile ago, but they never got back to me.

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