naturegirl7 Posted January 24, 2011 Share Posted January 24, 2011 What are your experiences with AAS customer service?? I just sent them an email.... I finally splurged and ordered AAS for my son last monday and despite paying $10 for priority shipping I still don't have my order a full week later. I know Monday was a holiday, but even considering that I should have gotten it in the mail by Friday or Saturday at the VERY latest. Their website states ships next business day (tues but I will give them Wed with the holiday). But already got my mail for today and yet again NOTHING. I am really annoyed. There was no communication from them after the order confirmation email, no shipping email or anything like that....I have no idea if it shipped, when it shipped. Was is the point of paying for priority shipping and then waiting over a week to get my order?! I guess I should have asked before I ordered, but what is customer service like? Can I expect a prompt reply and hopefully some info on where oh where my order is? Thanks! Quote Link to comment Share on other sites More sharing options...
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