TheCoffeeChick Posted August 9, 2010 Share Posted August 9, 2010 She emailed me again and she does not think it is fair for her to pay for me to ship them back. She also says I jumped the gun in issuing a stop payment. I explained to her that I couldn't have been expected to trust that she would not cash the check when she had been dishonest during the transaction. She told me to keep the books. I really don't want the books. I would like for her to have them back so that she can sell them. Just checked my email again, and she says she wants to settle this and make it right for me. But at this time, she doesn't have the $12 to refund me. So I will just hold them and when she pays me, I will mail them out to her. I feel bad about how this went down, but I have to stand up for myself. I really wish we could buy all our curriculum new, but it's just not possible. I sell old stuff to buy new, just like I'm sure lots of you all do. It's always worked well, until now. I'm sticking to WTM for buying and selling. Maybe you could list the items on the board to sell and send her what you made minus your costs? For the old editions it probably won't amount to much, but at least she won't pay for shipping back to her and then shipping to the next person who buys them. ;) Quote Link to comment Share on other sites More sharing options...
Lara in Colo Posted August 9, 2010 Share Posted August 9, 2010 OK Jessica, you beat me to it, I was going to suggest the same thing!! Sell the stuff for her (since she said you could have it) and keep the proof that she said you could have it, then deduct costs and send her the rest. Lara Quote Link to comment Share on other sites More sharing options...
Nakia Posted August 9, 2010 Author Share Posted August 9, 2010 Maybe you could list the items on the board to sell and send her what you made minus your costs? For the old editions it probably won't amount to much, but at least she won't pay for shipping back to her and then shipping to the next person who buys them. ;) OK Jessica, you beat me to it, I was going to suggest the same thing!! Sell the stuff for her (since she said you could have it) and keep the proof that she said you could have it, then deduct costs and send her the rest. Lara I hadn't thought of that. I think she might end up making $5 or less though. Quote Link to comment Share on other sites More sharing options...
TheCoffeeChick Posted August 9, 2010 Share Posted August 9, 2010 I hadn't thought of that. I think she might end up making $5 or less though. Probably - but $5 is something. :) Plus, if she thinks $12 is a lot (to send to you as a refund), then $5 should make her mildly happy! Quote Link to comment Share on other sites More sharing options...
KS_ Posted August 9, 2010 Share Posted August 9, 2010 Maybe it is like Amazon in which some of the materials are theirs and some are private vendors. OR maybe they have changed the policy due to problems. When I had my issue at Abe, they flat out told me they don't get involved in transaction disputes, refunds or any issues with sellers 'not as described'. I looked back through my account to see when my returns were - June 2009, April 2009, August 2008, and January 2008. If you go into your account, and then View My Purchases, and click on Item Details for an order, there's then a button to Request to Return book. There are 5 reasons listed in a drop down menu for returns - item was damaged, not as described, incorrect, did not arrive, or buyer does not want item. That takes you through the process of initiating a refund, and allows you to input tracking info off the package you're returning. I've always just printed the postage at home, with delivery confirmation, and sent them back. And the refunds were always prompt. I don't know if individual sellers *can* dispute the return, but the way the refunds were handled, it appeared that it all went through Abebooks as a company and not the sellers themselves. Quote Link to comment Share on other sites More sharing options...
radiobrain Posted August 9, 2010 Share Posted August 9, 2010 Well, I am obviously a weird person, as I would open the package, say... "Oh, man!"... then either see if I could use it anyway or sell it myself immediately. I can't even imagine sending an outraged email. It always seems to be more trouble than it is worth. I would probably give her a negative review... that's about it. Unless, of course, it was a VERY expensive piece of curriculum. Then I might get my panties in a bunch. Quote Link to comment Share on other sites More sharing options...
Catwoman Posted August 9, 2010 Share Posted August 9, 2010 I hadn't thought of that. I think she might end up making $5 or less though. Personally, I don't think you're obligated to do anything like that. It's not worth YOUR time and trouble. The seller messed up. She was dishonest and figured that you wouldn't cause any trouble because it was a low-cost purchase. She said she'll send you the money when she gets it (definition: "never") but take her at her word. Stick the stuff in a closet, and if she ever sends you the money, you can send it all back to her. Otherwise, just keep it and forget about it. FWIW, I sincerely doubt it was an honest mistake, as you asked her several questions about the editions and copyright dates of the books, and she lied to you. I admire you for being so honest and for wanting to do the right thing, but it will cost you a lot more than $5.00 worth of your time to resell the books for the woman and then send her the money. Also, what if the new buyer has a problem with the items, or if her check bounces when you try to cash it (forcing you to incur bank fees?) At that point, you are stuck. Cat Quote Link to comment Share on other sites More sharing options...
Nakia Posted August 9, 2010 Author Share Posted August 9, 2010 Well, I am obviously a weird person, as I would open the package, say... "Oh, man!"... then either see if I could use it anyway or sell it myself immediately. I can't even imagine sending an outraged email. It always seems to be more trouble than it is worth. I would probably give her a negative review... that's about it. Unless, of course, it was a VERY expensive piece of curriculum. Then I might get my panties in a bunch. Seriously? You wouldn't be upset if you had been lied to about curriculum you were buying? And not just lied to once, but repeatedly? I wouldn't call you weird, but a lot more tolerant of being misled than most people. And fwiw, I did not send an outraged email. I was very respectful, but I don't think there's anything wrong with being assertive. And no, it wasn't expensive, but like I said, every penny counts when you are just making ends meet. Quote Link to comment Share on other sites More sharing options...
Nakia Posted August 9, 2010 Author Share Posted August 9, 2010 Personally, I don't think you're obligated to do anything like that. It's not worth YOUR time and trouble. The seller messed up. She was dishonest and figured that you wouldn't cause any trouble because it was a low-cost purchase. She said she'll send you the money when she gets it (definition: "never") but take her at her word. Stick the stuff in a closet, and if she ever sends you the money, you can send it all back to her. Otherwise, just keep it and forget about it. FWIW, I sincerely doubt it was an honest mistake, as you asked her several questions about the editions and copyright dates of the books, and she lied to you. I admire you for being so honest and for wanting to do the right thing, but it will cost you a lot more than $5.00 worth of your time to resell the books for the woman and then send her the money. Also, what if the new buyer has a problem with the items, or if her check bounces when you try to cash it (forcing you to incur bank fees?) At that point, you are stuck. Cat You are exactly right. It's not worth my time and effort. If she paypals me, I will send her stuff back. Otherwise, if she doesn't get back in touch with me within a few weeks or so, I will just donate the books to someone who can use them. Quote Link to comment Share on other sites More sharing options...
Nakia Posted August 10, 2010 Author Share Posted August 10, 2010 Well, I am obviously a weird person, as I would open the package, say... "Oh, man!"... then either see if I could use it anyway or sell it myself immediately. I can't even imagine sending an outraged email. It always seems to be more trouble than it is worth. I would probably give her a negative review... that's about it. Unless, of course, it was a VERY expensive piece of curriculum. Then I might get my panties in a bunch. And I meant to say I have no way of giving her a negative review because she isn't from this board or ebay. She contacted me through homeschoolclassifieds, but I don't know her user name there. Quote Link to comment Share on other sites More sharing options...
fhjmom Posted August 13, 2010 Share Posted August 13, 2010 And I meant to say I have no way of giving her a negative review because she isn't from this board or ebay. She contacted me through homeschoolclassifieds, but I don't know her user name there. Can you search by her email address? http://www.homeschoolclassifieds.com/form_email.asp I just bought a couple of things throught HSC and would love a heads up on a dishonest buyer. I probably even looked at her listing since I have been looking for some of the God's Design books too. Quote Link to comment Share on other sites More sharing options...
Nakia Posted August 13, 2010 Author Share Posted August 13, 2010 Can you search by her email address?http://www.homeschoolclassifieds.com/form_email.asp I just bought a couple of things throught HSC and would love a heads up on a dishonest buyer. I probably even looked at her listing since I have been looking for some of the God's Design books too. Tried it, but she's not listed. I'm happy to pm you her email address, though, so you won't have the same trouble I have had. Quote Link to comment Share on other sites More sharing options...
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