Scuff Posted August 5, 2010 Share Posted August 5, 2010 I sold a book on Amazon a few weeks ago. I've got the $ in my account already. The book just showed up on my doorstep return to sender and is marked refused. It was a strange address anyway; to a Detainment facility. But it's the address listed on Amazon. I printed it out, so it's exact. What now? I've been paid for this thing, but I also already paid for priority shipping to mail it. I don't really feel like I should have to pay to send it again, and where would I even mail it??? I don't know what I'm supposed to do now. Quote Link to comment Share on other sites More sharing options...
BikeBookBread Posted August 5, 2010 Share Posted August 5, 2010 Have you contacted Amazon customer service? They are surprisingly helpful. Quote Link to comment Share on other sites More sharing options...
angela in ohio Posted August 5, 2010 Share Posted August 5, 2010 (edited) I thought those in "detainment facilities" couldn't receive used books mailed from private parties? Maybe that is why it was returned. I would guess that someone ordered it, thinking it was okay because it was from Amazon, and didn't tealize that it as used or that they couldn't do that. Amazon just doesn't know what has happened yet. I would contact them and let them know, so that you aren't dinged with a bad review for not sending it. You should be able to keep the cost of shipping, as it wasn't your fault the sale fell through. Edited August 5, 2010 by angela in ohio Quote Link to comment Share on other sites More sharing options...
holdoll Posted August 5, 2010 Share Posted August 5, 2010 I would suggest contacting Amazon Sellers customer service and find out what you're supposed to do. Maybe they will reimburse you if you have to ship again? You can also contact the buyer by email. Look at the order in your history and see if there is a link. Good luck! Quote Link to comment Share on other sites More sharing options...
Scuff Posted August 5, 2010 Author Share Posted August 5, 2010 Ok. Thanks. What a pain. Quote Link to comment Share on other sites More sharing options...
G5052 Posted August 5, 2010 Share Posted August 5, 2010 People in jail can't receive used books. You will need to refund the money, but keep enough to cover shipping. I actually say in my listings "no shipments to correctional institutions" because I don't want the bother frankly. Quote Link to comment Share on other sites More sharing options...
Scuff Posted August 5, 2010 Author Share Posted August 5, 2010 Wouldn't they know that and not order? Seems they should! Quote Link to comment Share on other sites More sharing options...
Tap Posted August 7, 2010 Share Posted August 7, 2010 (edited) Wouldn't they know that and not order? Seems they should! Someone else may have sent it. Or if the person ordered it themselves....well, people in prison don't always make the best decisions, that is why they are....where they are. Edited August 7, 2010 by Tap, tap, tap Quote Link to comment Share on other sites More sharing options...
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