Miss Marple Posted July 10, 2009 Share Posted July 10, 2009 I have never, in 13 years of homeschooling, returned curricula I ordered over the internet or through the mail. I usually just left in on the shelves and assumed I'd get around to using it. But, since the boys are older, my needs/desires are more specific at this time. I looked through RR return policy and it seems fine. All the books look just like when I received them. I've packaged them well and am ready to send them back. However, I noted that they say they cannot accept returns that are even slightly damaged. They give the example of using a book as a hard writing surface and the impressions made on the cover make it impossible to resale. OK, that makes sense - none of that was done with my materials. In fact, they came out of the box, I thumbed through them, and they went back into the box. So....what happens if they get the return and deem it unacceptable? Do they send it back to the customer? Is it returned but at a discount? Would I have to pay again to have it sent back to me? Who wins if they insist it's damaged but I insist it wasn't at the time I shipped it? Am I being overly paranoid :tongue_smilie: I would love to hear from anyone who has successfully returned items to RR. And from those who have had problems. Quote Link to comment Share on other sites More sharing options...
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