We purchased LRTEG Vol. 1 thinking it would be an easy program to implement. We went for the "Everything" package. After watching the intoduction and a few lessons on the DVD, then looking through all the materials, it seemed to not live up to my expectations. There were too many references made to other programs they offer, and it never really seemed to get to the point. I am not saying the program is bad, I am just saying it appeared way too overwhelming and time consuming. Does anyone know anything about a return or refund policy? We spent over $200 for this program, and really need some money back. I really need some suggestions. I sent an email already, and just do not know what to expect. We did open the videos. There is just now way we would use this program. It is just not for us. According to my son, she rambles on and on, and never gives much information about the actual lesson, she gives to much explanation that is not clear. :confused: He watched the DVD with me. He has yet to complain about any curriculum so this is a first. I suppose I could always list it on ebay, but would rather just get a refund if at all possible.