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Hindsfeet

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  1. Yes, thank you, anj. My husband nitpicks every word I say, though, so I am used to it. :D By happening "to them" I also mean all the people who are involved in the company (riding the train) who are getting their reputations trashed by the one or two people at the helm of the train.
  2. Since I plunked down money for this over a year ago, I don't have hope of getting it back. I just will never be able to purchase from them ever again, and will also warn others. I bought the Mardel paper planner this year, and I will check out their online one for next year. I am also loving the Homeschool Helper app that has great customer service and frequent updates. HEDUA is complaining that people are copying them, now, but there is a NEED for this stuff in the homeschool community and if other companies are willing and able to get the product out where it's needed, then more power to them. Sad to see such a train-wreck happen to A Christian company, though. :(
  3. It's a support group that started out with people trying the software out and having issues with it, and not getting help from the company. It's not a complaint board, it's a support board... a lot of us have since been kicked out of the program, so we are sharing our experiences there.
  4. I actually posted this on their FB page a couple of weeks ago, and it was quickly deleted. <<Ladies, I contacted the Better Business Bureau and my credit card company. I suggest you do the same. I was advised by a lawyer that a class action lawsuit against this company would likely win, if you want to go that route.>> I posted this to their board and to my own FB, so I still have it: <<Fellow homeschoolers, please watch out for My Well Planned Day (Hedua) A year ago they took the money of many and promised an amazing online planning site that they have been promising in the works since 2009. In 2010 they called for beta testers to test the following Spring. Friends were chosen to beta test, but they were never followed up with. In 2011 the company said it would be released that summer. I did not get a paper planner, waiting for the release of the electronic planner. It was not released. In 2012 they took orders and money, including mine, and promised a release THAT August. They released a program in alpha mode, calling it beta, and said it would be fully functional in a month. I patiently waited that month, and it was still in alpha mode. I emailed asking for help with the calendar and lesson planning features, since I needed to get my school year up and running. They told be to be patient. Two weeks later I emailed again asking for help, and asked on their FB page. They than kicked me out of the program so that I could no longer log in to use the alpha "beta" version, which really was unusable anyway. They told me since we were past the thirty day window, I did not qualify for a refund. Now they promised those of us who purchased it last year, and this year, that we would get a free year membership and the software would be fully functional this August. I asked if this applied to those of us who paid but could no longer log in, they told me to email support. Now August is gone, and after people having paid them for one year, some people paid for TWO, there is still no working program. People were posting on their site concerned about their lost money and needing to buy alternative planners. ALL THE NEGATIVE POSTS ARE BEING DELETED from their site, so new buyers will not be aware of the problems and the issues that have been going on for FOUR years. I have been completely blocked from their site for posting this truth I have posted here. PLEASE do not give this company your hard earned money. :( I don't want anyone else to lose what we have lost.>>
  5. Here is the existing FB page for WPD victims https://www.facebook.com/groups/WPDusers/
  6. There is already a support group on FB. It's called Well Planned Day Ladies My account was deleted last year with no warning. I had emailed tech support a couple of times because I was having trouble entering students and having them stay entered, and then I emailed them again when I had entered a test student and couldn't get that one to stay deleted. All three times I got a "be patient we're working on things" form email, but other people on the FB page were being able to enter and delete students just fine, so I assumed the problem was me and asked on the FB page for help, was told to email tech support, I said I had, but the problem was not solved, then my posts were deleted and I could no longer log in, I posted on the FB page that I was having log in issues, I was told to email tech support. I emailed tech support and got no reply. I emailed Jenny and was told that since I was having so much trouble, my account was closed and I would be refunded. But I was never refunded. :/ I am now banned from their FB page.
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