I used to post here as ReginaG, but haven't reintroduced myself.
I battled debt a few years ago, so I just have some practical tips to offer.
Don't spend more money to get out of debt. Credit counseling is an awful robber if you have one of the two of you who is decent with money.
I caught a tidbit from a book at a bookstore where I worked that gave this advice:
Pay off the smallest amount first. If you have 5 cards and the smallest amount you owe is $300, pay that one off first. Pay the minimum on all the others. If you can't even pay the minimum, see about going into forebearance on one or two. Try to free up two to three times the minimum payment of the smallest debt.
Once you pay the smallest off (and try to do a pay-off before the final payment comes due, because they sometimes will reduce the amount left to pay), take the amount you were paying on this one, add it to the next smallest debt's minimum payment and pay that every month until it is gone.
Keep going through these until you are able to pay off the final card. Say all the cards are $25 minimum, you're paying $50 until it's gone. The second card, you will be sending $75, third $100, fourth $125...you get the idea. If you send $75 a month on the first one, it will benefit you more, of course, and you'll only be paying for four months. Then, if your next lowest debt is $500, say, you'll pay 100/month and that will only be a nother 5 months. If the last card is still in forebearance, save the money and send a lump sum. Call before you do and see if the amount will be reduced because of "early pay-off" or whatever. I had that benefit on a couple of our debts.
Call any creditor before you get behind on your plan. Tell them exactly what you need and, if they see that you are acting in good faith, they will work with you. Don't be afraid to call. Usually, they are very patient and willing to work, even the utility company has been for us, though to a lesser degree.
Next, plan your budget for the next few weeks. Know exactly what you will send and where you will send it. Then, send it, on time. I like to plan about four paychecks into the future. However, there usually would occur some bump in the road. At those times, I would just need to reevaluate on new paper.
Nice to meet you, and I hope all this will work out. The main thing is not to get overwhelmed.
RegidG
PS. We did the credit counseling route, too. As soon as we could get out of it, we did. It didn't help at all! It ate up $30 that we could have been sending to a creditor, and I don't recall that it reduced our debt any, which is sad because we also paid a huge amount, up front.