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I will no longer buy used books from amazon. I am sick of the misrepresentation of the condition of books.
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* Ask for refunds in all these cases. You will almost certainly get them. Sellers need to protect their feedback and Amazon ratings.
* If your dirty book has glossy covers, don't be shy about using a spray cleaner like 409 and a rag. Wiping down books can make a HUGE difference. Slime, grit and sticker residue can be removed with Goo Gone or Goof Off.