Melmo
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Everything posted by Melmo
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Hi, we're looking into this and apologize for the inconvenience. Can you let me know what platform you're using (iphone or android, safari, chrome, etc.)? That will help us with testing. Thanks!
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Mobile version won't scroll today - anyone else?
Melmo replied to Matryoshka's topic in Site News & Discussions
Hi Matryoshka, mine is scrolling fine with Google on my phone. Is this still an issue for you? -
Hi all, we're also working with the hosts of the site to try and remove the numbers completely, as well as resolve the mobile ads issue. Thanks for your patience!
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Hi Pen, Apologies for the strange pop-up! This is actually a legitimate questionnaire. We are currently undergoing a site audit and are gathering feedback from users in order to improve user experience down the road. Please feel free to either ignore the pop-up or provide any feedback you have regarding your forums experience. Thanks!
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Hi Liz, We just performed an upgrade to the site that I'm hoping corrected the issues you were experiencing. Can you let me know if and when you're still experiencing them?
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Hi Innisfree, I'm sorry to say that the topic thread looks like it is well and truly gone. No searching through even the admin side of the site turns anything up. Can you share the link you clicked on when your received the error message you mentioned? We may be able to have our hosting company retrieve it based on that, but I don't want to get your hopes up!
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Hi Phoebe, It looks like the username "Phoebe" has been duplicated during the merge, and the forums require unique user names. I've updated you to "Phoebe1" and will investigate how to get you your original username back!
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THE NEW FORUMS ARE LIVE!! But be aware...
Melmo replied to Susan Wise Bauer's topic in General Education Discussion Board
Support page: https://support.welltrainedmind.com/hc/en-us/categories/115002017068-Forums I can also update usernames as needed. -
I am currently able to update usernames. Please reply with your username and I'll correct them right away!
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WrightFamily1, I updated your username temporarily. "Lynn" was already in use. You can either reply to this thread with the username you want and I will update it for you, or you can follow the instructions on the support page to update it at your leisure.
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For the original poster (I don't want to identify you by your email address), I am changing your username to "Lynn" for now. I will be able to change it again as soon as you let me know what you'd like it to be, but I want to get personal information off of your username ASAP!
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Jilly, I'm correcting yours right now. We apologize for this! We're also posting on the support page how to change the user name.
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Absolutely! What is your username?