We've had really good luck with Amazon textbook rentals till now.
The latest book just came and the cover is curled and starting to come apart. Since if I return it with a torn or taped cover they will consider it unacceptable condition and charge me full price, I think I need to exchange it - in order not to have the cover come completely apart, I'd have to tape it. But I'm not seeing how to do this - do I have to return it and just order a new one as a separate order?
I could have sworn I saw a post here a while back from someone who had something similar occur, and they talked to Amazon and get a replacement. But I'm not seeing how I do this? Anyone know? I'd rather someone know why I'm returning it (unacceptable condition) so that was on record somehow...? I'd actually be fine if someone told me it was okay to tape the cover - the inside is in fine condition. But if I tape it and that triggers charging me the full ultra-exorbitant price for this banged-up copy, yeah, no.