kfeusse Posted March 21, 2017 Share Posted March 21, 2017 I set up my kids under my account...and I can log into my sons account on my computer, but when I go to do it on his computer, it won't let me....it tells me that the username or password is wrong. Why is that? When I go back to my computer and do it just like I do on his computer, I can log in, no problem. can anybody help us figure this out? thanks. Quote Link to comment Share on other sites More sharing options...
8Arrows4theLord Posted March 23, 2017 Share Posted March 23, 2017 Khan is notorious for viruses and other bugs. Run a thorough scan of your computer for viruses, malware, and spyware. Some of the programs have viruses attached to them. We also have not been able to log on with our older Mac. Does your other computer have a current browser? Hope you can figure out the problem. Quote Link to comment Share on other sites More sharing options...
Mandamom Posted March 23, 2017 Share Posted March 23, 2017 I set up my kids under my account...and I can log into my sons account on my computer, but when I go to do it on his computer, it won't let me....it tells me that the username or password is wrong. Why is that? When I go back to my computer and do it just like I do on his computer, I can log in, no problem. can anybody help us figure this out? thanks. I have used the website for years and have never had problems with viruses or logging in (unless I was typing the wrong information :) ) . A few parents I know have contacted them about solving problems and they were very helpful so if you don't get an answer here you may want to try them directly. I hope you are able to solve the problem. 1 Quote Link to comment Share on other sites More sharing options...
Katy Posted March 23, 2017 Share Posted March 23, 2017 Email yourself the username and password. Copy and paste from the email on the other computer. If that doesn't work, contact tech support. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.