First of all, thank you all so much. I feel a lot better after venting here; it was such a shock to get an email like that, and then to find out it was from the director of the school. Geez.
This is my experience with a certain class of private (especially for-profit) schools. They validate themselves not by student performance--because that creates a barrier to being their customer--but by customer loyalty. So once you opt out and show a desire to get your kid anything other than praise, the deal's off. Blech.
Ugh, so much for "the customer comes first" mantra, huh? What the heck is wrong with people?
Wow, yuck. I mean, they asked you for info about why you dropped the course, you provided it, and then this?!
I agree that there's something else going on behind the scenes. Maybe the email writer is friends or related to the bio teacher.
My husband said the exact same thing.
My money is on the bio teacher's having lied about your daughter. "People lie" is my mantra. It kills me, because I am honest to a fault; but more and more, I find that people lie more often than not. The administration is still handling it badly, but administrators believe their own peeps over students or parents any day. All of the hard evidence in the world, e.g., your email exchange doesn't change the deference they give to the person they hired because if you're right, it means they screwed up. Sucks, I know. But thanks for the for heads' up on the provider. Good to know.
Also a good point. I guess I'm naive and tend to think the best of people, especially a school that is supposed to exemplify Christian morals.
Yikes! That's bad business.
I'm not very "techy" so I'm wondering how you got the error message? Like did/could they block your email account from registering? If so, they must have done it soon after you dropped the last class, which seems really childish and foot-stomp-y.
I got the message when I went to register, it said I needed to contact an admin to restore access to my account. And yes, as soon as I complained, they must have shut me down.
How completely unprofessional. And yes, the teacher probably lied about your daughter. In all likelihood they asked her about your response and she defended her poor teaching capabilities by dumping everything on your daughter and she may have made you sound really awful, too. Whatever happened behind the scenes, I seriously doubt you can fix this and I'm with the others, I would not send any more money to this school.
On the flip side of that coin, I personally would be writing a letter, including all correspondence and the things I had concerns about, and sending it to the head of the school explaining as politely as possible how unhappy I was with the situation. I would include details, dates, etc. Having a written record of complaint might cause the administration to dig deeper the next time and help the next person that complains about the teacher...
Sadly, the email was from the director of the school, so there's not really anything else I can do. I did a lot of searching yesterday, and found similar snarky messages from as far back as 2006 being reported on various sites online. I guess I'm not the only one, but I certainly hope word gets out about the poor administration here.
Bad business. Bad manners. I wonder if the director is new. I have a couple of friends who had good experiences with TPS. Sorry yours was yucky.
We definitely won't be going back, and will be spreading the word as much as possible. Since the email came from the highest level, I do not have any faith that this is a one-time exception.